Returns and exchanges
We have a 14 day return Policy. You are more than welcome to return or exchange your item within 14 days of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require you to send us your email of proof of purchase to email@example.com . Once received we will contact you to set up a collection time and place suitable to you and will collect the item free of charge.
Refunds (if applicable)
Once your return is received , we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Note we do not refund shipping costs .
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
Item doesn't fit ? Send an email to email@example.com and we will contact you to get your items exchanged.
To return your product, please email firstname.lastname@example.org and we will notify you of the process.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.